Privacy Policy

BandSim ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

Please read this Privacy Policy carefully. By using BandSim, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information

• Account information (username, email address, password)
• Profile information (avatar, band name, musical preferences)
• Payment information (processed securely through platform payment systems)
• Competition entries and prize information

Device Permissions

• Camera Access: Used for avatar customization and AR features. Camera access is only activated when you explicitly use these features.
• Microphone Access: Used for the "hum to create" and voice recording features for music creation. Microphone access is only activated when you explicitly use these features.
• Storage Access: Used to save your created music and game progress locally.

Usage Data

• Game progress and achievements
• In-game actions and preferences
• Music creation patterns and preferences
• Device information (type, operating system, unique device identifiers)
• Analytics data (app performance, crash reports)

User-Generated Content

• Music and songs you create
• Band profiles and customizations
• Competition submissions
• Community interactions

2. How We Use Your Information

• Provide and maintain our services
• Process your transactions and competition entries
• Send you updates about your account and competitions
• Improve and personalize your gaming experience
• Distribute prizes and manage music publishing to streaming platforms
• Comply with legal obligations
• Detect and prevent fraud or abuse

3. Information Sharing and Disclosure

We may share your information in the following situations:

• Music Distribution: When you win competitions, your music and artist information will be shared with streaming platforms (Spotify, Amazon Music) for distribution.
• Service Providers: With third-party vendors who perform services on our behalf (payment processing, analytics, cloud storage).
• Legal Requirements: If required by law or to protect our rights and safety.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition.
• With Your Consent: When you explicitly agree to share your information.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it by law.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Opt-out of marketing communications
• Restriction: Request restriction of processing your information

To exercise these rights, please contact us at info@bandsim.com

7. Children's Privacy

BandSim is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected personal information from a child under 13, we will promptly delete it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information.

9. GDPR Compliance (European Users)

For users in the European Economic Area (EEA):

• Legal Basis: We process your data based on consent, contract fulfillment, or legitimate interests.
• Data Controller: FastCloud Labs is the data controller for your information.
• DPO Contact: info@bandsim.com
• Right to Lodge Complaint: You have the right to lodge a complaint with your local supervisory authority.

10. CCPA Compliance (California Users)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, and share
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For material changes, we will provide additional notice through the app or via email.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: info@bandsim.com
• General Inquiries: info@bandsim.com